Hanauma Bay beach and palms, Oʻahu
North Shore coastline and coastal highway, Oʻahu
Sunset over the Waikīkī resort district, Oʻahu
Waikīkī shoreline and resort towers, Oʻahu
Waikīkī beachfront hotel district, Oʻahu

The Workforce Behind the Welcome

We build and sustain the professional teams that carry the guest experience across Hawaiʻi’s premier operations.

About HWP

About HWP

Your peak season deserves your whole staff.

Your peak season deserves your whole staff.

Your peak season deserves your whole staff.

Finding, developing, and keeping high-performing teams has become the hardest part of running a world-class operation. You cannot deliver a five-star experience without a five-star team.

Finding, developing, and keeping high-performing teams has become the hardest part of running a world-class operation. You cannot deliver a five-star experience without a five-star team.

Finding, developing, and keeping high-performing teams has become the hardest part of running a world-class operation. You cannot deliver a five-star experience without a five-star team.

Chart showing seasonal demand rising above baseline staffing capacity

Traditional Hiring

Peak Season Demand

Annual Staffing Shortfall

Annual Staffing Shortfall

Traditional Hiring

Peak Season Demand

Annual Staffing Shortfall

Annual Staffing Shortfall

Traditional Hiring

Peak Season Demand

Annual Staffing Shortfall

Annual Staffing Shortfall

What We Do


Workforce support built for island hospitality

From role planning to candidate coordination, Hawaiʻi Workforce Partners helps operators protect service standards when demand is highest.

Beach service attendant with resort umbrellas in Waikīkī

Role-by-role sourcing

We build candidate pipelines around the positions, seasons, and service standards your property needs to protect.

Hospitality seating and guest area at a resort

Process management

From intake through coordination, we keep the operational details moving without adding noise to your team.

Hawaiʻi resort balconies in clear island light

Seasonal continuity

We help plan around peak periods, team transitions, and the pace of island hospitality operations.

Palm-lined resort district in Hawaiʻi

Local partnership

We understand Hawaiʻi’s labor market, service culture, and the realities facing hospitality operators.

Roles we support

Housekeeping

Room attendants and housekeeping teams that hold through peak season.

Food & Beverage

Servers, bartenders and back-of-house F&B staff, ready to go.

Guest Services

Front desk and guest-facing teams that set the tone on arrival.

Maintenance

Maintenance and engineering techs who keep the property running.

Where We Serve

Staffing across the islands

Maui

Hotel and resort teams across the Valley Isle.

Big Island

Staffing from Kona to Hilo and everywhere between.

Kauaʻi

Reliable crews for the Garden Isle’s resorts.

ABOUT US

Leadership and partners with Hawaiʻi roots.

Leadership and partners with Hawaiʻi roots.

Leadership and partners with Hawaiʻi roots.

HWP brings operational experience, local relationships, and practical support together for hospitality leaders.

HWP brings operational experience, local relationships, and practical support together for hospitality leaders.

Drew Monahan, President, Hawaiʻi Workforce Partners

LEADERSHIP

Drew Monahan, President

Drew Monahan, President

Drew Monahan, President

Drew is an operator who led large teams at First Hawaiian Bank and ProService Hawaii, and built HWP to close Hawaiʻi’s local talent gap. Raised in the Islands and coming from a family of hotel and hospitality professionals, he understands what sustainable opportunity means for local families and hospitality leaders alike.

Drew is an operator who led large teams at First Hawaiian Bank and ProService Hawaii, and built HWP to close Hawaiʻi’s local talent gap. Raised in the Islands and coming from a family of hotel and hospitality professionals, he understands what sustainable opportunity means for local families and hospitality leaders alike.

Why HWP

A steadier way to build hospitality teams

Workforce planning should feel accountable from the first conversation through the season’s final shift.

Traditional Staffing

Roles are opened after pressure appears

Candidate coordination pulls leaders off the floor

Service standards vary by shift

Local labor context is treated as an afterthought

Support stops once a hire arrives

Hawaiʻi Workforce Partners

Hawaiʻi Workforce Partners

Hawaiʻi Workforce Partners

Roles, standards, and timing aligned before sourcing

Communication stays clear across teams

Support continues past placement

Candidate flow coordinated with operational rhythm

Local market knowledge shapes every plan

FAQs

Clear answers before the first conversation

How does your staffing model work?

We begin with the roles, timing, and standards your operation has to meet, then coordinate sourcing and support around that plan.

How far ahead do we need to plan?

Earlier is always better for peak periods, but we can also help evaluate urgent needs and build a realistic path forward.

Which roles can you staff?

We focus on hospitality roles that support guest experience, property operations, and seasonal continuity across upscale Hawaiʻi hotels and resorts.

Who handles compliance and coordination?

HWP helps coordinate the moving pieces with the right partners so your leadership team has one calm, accountable point of contact.

Do we have to commit long term?

No. We recommend a structure based on staffing need, season, and operational goals rather than forcing a single model.

Contact

Let’s work together

Let’s work together

Tell us what your operation needs to sustain, where the pressure is showing up, and when the team has to be ready.

Tell us what your operation needs to sustain, where the pressure is showing up, and when the team has to be ready.

Palm tree and resort building in Hawaiʻi